Stretching

All paintings can be stretched for you so that they are ready to hang. The cost to you will be the same as the cost to us, a very competitive rate from our long-time suppliers and supporters, Melbourne Rd Art & Canvas Stretching.

Your stretched and ready to hang painting will come complete with D-rings, hanging wire, and a small artwork label affixed to the back. All of our artworks are accompanied by an Artwork Certificate.

Box framing is also available from our partners, Melbourne Rd Art & Canvas Stretching, in a range of timbers. Please email salescoordinator@thetorch.org.au for more details.

Some of our paintings are painted close to the edge of the canvas, and don’t have a border wide enough for standard stretching. These artworks will be ‘strip-lined’ with a quality cotton edging. The face of the finished artwork will look identical to a standard painting, and generally little to no artwork image will be lost. As this is a boutique process, these paintings must be stretched by The Torch and are not available to be shipped as unstretched artworks.

Free Local Pick Up

Artworks can be collected from The Torch on Tuesdays, Wednesdays and Thursdays between 1-5 pm. Once your artwork is ready we will contact you to arrange the collection time. Please allow up to three weeks for artworks that require stretching.

Australian Shipping

We use Australia Post for all small and medium sized artworks and products. Shipping costs are based on item size, weight and location, and are calculated at checkout.

We engage trusted art couriers to deliver large or fragile items. Art courier costs are calculated by size and location, after your order is submitted. Art courier costs start at $80 to local areas and $160 to regional Victoria and interstate. Please provide a street address for delivery by courier during business hours.

International Shipping

We use Australia Post for all small and medium sized artworks and products. Shipping costs are based on item size, weight and location, and are calculated at checkout.

For large items, please contact salescoordinator@thetorch.org.au for a quote.

Shipping timelines

Allow 2-4 weeks shipping for paintings that have already been stretched and 4-6 weeks for paintings that require stretching before being shipped. International buyers should allow 6-8 weeks shipping. At certain peak times, this timeline may increase.

If you require your order by a certain date, please leave us a note at checkout and we will do our best to facilitate it as a priority where possible. Alternatively, please call us on (03) 9042 1236 or email salescoordinator@thetorch.org.au with your enquiry.

Returns

We pay our artists promptly when their artworks sell so we do not accept returns on original artworks and prints.

In the unlikely event that your artwork arrives damaged or appears faulty, please contact us immediately on (03) 9042 1236 or email salescoordinator@thetorch.org.au and we will provide either an exchange where possible or a refund.

Image credits: ‘Kookaburra’ 2021 by RB (Darug/Gunaikurnai peoples); ‘The Big Red Kangaroo’ 2021 by Derek C (Yamatji/Wangai/Noongar peoples); ‘Banj Banj/nawnta’ 2021 by Thelma Beeton (Palawa people) and Stacey (Taungurung/Boon Wurrung peoples); green and red paintings by Marinka Baker, courtesy Tjungu Palya Arts S.A and Vivien Anderson Gallery, Melbourne. All photographs by Mick Bell Studios.